Terms of use

  1. Use of the website of HEIDENHAIN (THAILAND) LTD. (hereinafter referred to as: “HEIDENHAIN”, “we” “us,” or “our”) is governed exclusively by the following Terms of Use. Only in the case where a consideration-based contractual relationship (e.g., a supply or service contract) already exists between you (“user” or “you”) and HEIDENHAIN and the specific use of the web pages of HEIDENHAIN (the download or upload of files in particular) represent the provision of a service or the fulfillment of an obligation by HEIDENHAIN or by the user under the terms of that contractual relationship governing such usage. By using our web pages in any way, including without limitation, downloading any materials or information you agree to be bound by these terms of use. Please also see our General Terms and Conditions, Privacy Statement, and Cookie policy, which are not part of these terms of use.
  2. HEIDENHAIN may occasionally revise our terms of use to reflect changes in market conditions affecting our business, in technology, in payment methods, and in applicable laws and regulations. The modification shall be effective upon our posting of the revised Terms of use on our web pages. You agree to be bound by changes to these Terms of use when you interact with our web pages and services after any such modification is posted on the web pages.
  3. The web pages of HEIDENHAIN are aimed exclusively and explicitly at entities operating within their commercial or freelance professional activity or acting as agents for such entities (companies in particular) and are not aimed at private end users, since HEIDENHAIN only offers products that are not intended for sale to private end users.
  4. HEIDENHAIN may grant to the user certain rights relating to certain files on its web pages (files available for download in particular) or impose on the user certain obligations for handling the data concerned. The scope of the rights granted, or the user obligations imposed relating to specific files ensues from paragraph 14 of these Termsof Use. Insofar as HEIDENHAIN is entitled to terminate the granting of rights (license agreement) for good cause, the user must permanently delete the files as well as all copies and edits immediately.
  5. HEIDENHAIN has checked all files available for download prior to their being provisioned using the latest, standard virus scanners. Nonetheless, this does not fully eliminate the risk of computer viruses or an undetected intrusion into the web pages of HEIDENHAIN or any modifications to the data contained therein. HEIDENHAIN recommends that you install appropriate defenses against viruses and other malware before you download any information from our web pages. The user is also obliged to run his own virus check on downloaded files prior to their execution or opening.
  6. HEIDENHAIN shall accept no liability for any virus or malware contracted a result of visiting this Website or any other websites and will not be liable for any claim, loss, damage, costs, or expenses suffered or incurred by any person as a result of the presence of any virus or malware on this Website or any other websites. Also under no circumstances shall HEIDENHAIN be liable for any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission.
  7. The user must check all downloaded files that he intends to use within his own productive environment prior tosuch use in a secure and shielded test environment, as HEIDENHAIN is unable to test the functionality of such files under all potential application conditions. HEIDENHAIN does not warrant that the software can be used in your environment.
  8. Insofar as HEIDENHAIN offers the user the option of transmitting, at his discretion, his own files (e.g. CNC control data, data logs from machine-tool controls, etc.) to HEIDENHAIN via the HEIDENHAIN web pages (upload), the user hereby grants to HEIDENHAIN the irrevocable, nonexclusive, indefinite, objectively unconditional right to use such data. In particular, HEIDENHAIN is permitted to analyze and use such data (including editing) to improve HEIDENHAIN products. The user shall ensure that transmitted files contain no personal data and shall take standard precautions (including the use of virus scanners) to check, insofar as these are potentially executable files (computer programs or usage data that may contain executable program codes), the transmitted files for virusesprior to their being uploaded.
  9. HEIDENHAIN’s liability for the negligent infringement of duties that are not key contractual duties, is ruled out in all cases. HEIDENHAIN’s liability for negligent infringements of key contractual duties is limited to typical loss that can be foreseen when the contract is concluded, unless such loss ensues from death, physical injury or ill health. Key contractual duties are those whose fulfillment is required to enable the contract to be properly executed at all and upon which the contracting partner may regularly rely. Furthermore, statutory liability regulations, specifically exemptions of HEIDENHAIN’s liability for the provisioning of data free-of-charge (loan/gift), remain unaffected.
  10. Insofar as HEIDENHAIN is linked to web pages of third-party websites, HEIDENHAIN makes no claim of ownership to the content of such linked pages. HEIDENHAIN takes no responsibility for any content or data capture procedures of these websites.
  11. The user is only authorized to access certain areas of HEIDENHAIN’s web pages if he has requested and received access data from HEIDENHAIN beforehand.
  12. Insofar as HEIDENHAIN grants the option to enter personal data onto its web pages, such data is used purely for contacting interested parties and will not be passed onto third parties. We reserve the right, and you authorize us, to use and process all information provided by you in any manner consistent with our Privacy Statement
  13. These terms of use will be governed by Thai law. The applicable Thai law shall govern to the exclusion of the UN Convention on Contracts for the International Sale of Goods. All the disputes concerning the interpretation or effect of these terms of use must be resolved in accordance with the law and the sole place of jurisdiction is Thailand.
  14. Copyright Copyright © DR. JOHANNES HEIDENHAIN GmbH. All rights reserved. All text, images, graphics, sound documents, animations, and video sequences on this website are governed by copyright and/or other laws with regard to the protection of intellectual property rights. Their reproduction, revision, or use in other electronic or printed publications is not permitted without the explicit consent of DR. JOHANNES HEIDENHAIN GmbH.
  15. This is the website of HEIDENHAIN (THAILAND) LTD Our address is 88, 90 4th Floor Anek-Vunnee Building, Chaloem Phra Kiat Rama 9 Road, Nongbon, Pravate, Bangkok 10250. All feedback, comments, requests for technical support, and other communications relating to our 
    website should be directed to info@heidenhain.co.t