Our training program: expertise for end users and technicians

Confident mastery of controls and proper use of encoders are essential for optimal machining and measurement outcomes. To this end, HEIDENHAIN offers practical training courses for users and machine manufacturers, imparting expertise to participants in the operation, installation, initial setup, and servicing of many different products.

Our training courses for machine manufacturers, machine distributors, automation technicians, and service technicians

Develop expertise in the installation, connection, implementation, networking, calibration, maintenance, and servicing of HEIDENHAIN components in your machines and automated systems. Our special training courses in setup and optimization, including software adaptation through PLC and Python programming, provide you with the needed HEIDENHAIN expertise.

System programming and configuration

  • Connected Machining
  • CycleDesign
  • Functional safety and the TNCtest PC tool
  • Kinematics definition: basic and advanced
  • Customized courses
  • OPC UA NC Server
  • PLC programming: basic and advanced
  • Python programming: basic and advanced
  • RemoTools SDK

Setting up and optimizing machine tools

  • Dynamic Precision
  • Setup and optimization: basic course
  • Optimized controls: advanced course

Field servicing for encoders and controls

  • Encoder diagnostics
  • Servicing the TNC 640: basic training
  • Encoder servicing

Training program for users of controls

Our courses provide users of controls with the knowledge and practical examples they need to work effectively with the machine and the CNC control. After starting with the basics, the courses build on each other with increasingly complex content, bringing participants ever closer to becoming sought-after shopfloor specialists. They even learn to master tasks as complex as the 5-axis complete machining of very complex workpieces with difficult contours.

Basic courses 

  • Operating StateMonitor
  • Setting up and operating TNC controls
  • Klartext programming for the iTNC 530: basic course
  • Klartext programming for the TNC 640: basic course
  • NC programming for the CNC PILOT 640: basic course

Advanced courses

  • Klartext programming for the TNC: advanced course
  • Q-parameter programming for the TNC: advanced course
  • Switching to the TNC 640: advanced course

Expert-level courses

  • Tilted machining with the iTNC 530
  • Tilted machining with the TNC 640
  • 3D workpiece measurement with touch probe on the iTNC 530
  • 3D workpiece measurement with touch probe on the TNC 640
  • Milling-turning with the TNC 640

In addition to traditional classroom courses at the HEIDENHAIN training centers in Traunreut and the Stuttgart metropolitan region, and at HEIDENHAIN subsidiaries and authorized training partners around the world, training courses are also offered online. In all courses, participants benefit from state-of-the-art training rooms, extensive teaching expertise, and consistent quality standards.

The training teams also provide courses tailored to individual customer needs and all topics.
To find out about our training offerings in Thailand, please contact our regional service team by e-mail.

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HEIDENHAIN Interactive Training

HEIDENHAIN Interactive Training (HIT) provides NC user training through convenient online self-learning.
Discover the HIT learning method


In our webinars, trainers will show you how you can use TNC functions to master your machining tasks.
Visit our YouTube webinar playlist

Videos and animations

Get to know our products through our short videos. Product managers explain product benefits, and animations illustrate their operation and functionality.
Visit our media library


User’s manuals, installation instructions, mounting instructions, software, and much more are available for download here.
Visit the download area