Repair service
Our qualified service technicians repair your defective units quickly and reliably.
After the repair you enjoy a guarantee of function for 12 months not just on the repaired part, but on the entire unit.
Please use the enclosed repair form for return shipments.
Return address
DR. JOHANNES HEIDENHAIN GmbH
Service Dept.
Fritjof-Nansen-Straße 17
83301 Traunreut, Germany
Our Scope of Services for You
Repair report
- Preparation of a report on the faults found and the measures taken
Functional testing
- Visual inspection
- Functional test
- Error analysis
- Inspection report of the confirmed fault
Functional repair or premium repair
- Choose between low-cost functional repair and our premium repair (function and optical condition as good as new)
Repair
- Testing of functions
- Error analysis
- Cleaning
- Updates and changes
- Fault repair
- Final functional test
- 12 months guarantee of function for the entire unit
Calculation of your repair costs
- Information on the maximum repair price (without preliminary inspection)
- Information on the actual repair price (with preliminary inspection)